Cafe Rio Mexican Grill

Reviews about Cafe Rio Mexican Grill

• 5 / 5

  By Jonny Means
  This is the best Cafe Rio location! They've generally gotten my orders right - the food is great and the ambiance is awesome! They've got these TVs hung up that just constantly market their food in the most delicious way possible! If you've never been to Cafe Rio before, I recommend their burrito with sweet pork, served enchilada style with mild sauce or their salad with sweet pork. Their creamy cilantro dressing is super addicting!
  May 15, 2017
• 1 / 5

  By Mitchell Cannon
  DON'T CALL AHEAD!! JUST GET IN LINE. THEY CAN'T MANAGE TAKE-OUT.
  Excited for a special meal, I called ahead so we wouldn't have to wait in line. The voice on the other end of the line explained it would be 20 min. Twenty minutes later I walked to the back of a long line that wasn't moving. I watched as customer after customer entered and exited the normal line. Forty minutes later, I finally walked up to the take-out register and said my name. "Sorry, our orders are behind. Do you want to wait?" SERIOUSLY??? I called an hour ago and you couldn't put together two pork salads? I watched 40 walk out the door while standing here in line. She explained that they could have my food ready in 15 minutes. No offer to make up for the ridiculous wait. Three times as many people must have moved through the other line while we stood there. What kind of manager allows such a ridiculous failure? They don't know how to balance their resources to move people through quickly and maintain the convenience of calling ahead? That is terrible management. I won't be rushing back to this location.
  April 05, 2017
• 1 / 5

  By Liesl Schultz
  Waited in line 30 minutes before our food was made. Then we had to wait another 15 minutes to check out. The manager, Brenda, talked to the employees disrespectfully. By the time we sat down, one of our item's was cold. I went back to talk to Brenda to have the item remade and she was short with me. It took another five minutes, but I got the food. Glad to come out to eat with my girlfriend, just to have her sit and watch me eat and then vice versa. Splendid!
  March 28, 2017